BUSINESS MODEL

ONE CONNECTED PLATFORM. MULTIPLE POSSIBILITIES.

NOVOHOME brings together design, building, interior products and property-related services through a connected business model designed to simplify the customer journey.

Rather than treating each part of a project as a separate decision, we connect the key elements of planning, design, product selection and construction. This creates opportunities for customers to access coordinated solutions while enabling NOVOHOME to develop a scalable business across residential and commercial markets.

Our model combines project-based services, product supply and collaborative partnerships to create long-term value for customers, suppliers and the wider business network.

OUR BUSINESS PILLARS

01 — DESIGN & BUILD

Turning ideas into completed spaces.

Our design-and-build offering serves customers looking to build new homes, personalise existing designs or develop commercial properties.

Key services include:

• Custom homes and tailored builds

• House and land solutions

• Design development and project planning

• Residential construction

• Commercial construction and fit-outs

• Knockdown and rebuild projects

• Subdivision and build opportunities

Revenue is generated through agreed design fees, construction contracts and other project services, depending on the scope and contractual arrangements.

02 — INTERIORS & FURNITURE

Products that complete the space.

NOVOHOME connects building projects with a range of interior products and solutions, helping customers coordinate the details that shape the finished environment.

Our product categories include:

• Cabinetry and joinery

• Smart bathroom solutions

• Flooring

• Design furniture

• Office furniture and workspace solutions

• AI-enabled beds and sofas

• Intelligent home products

This pillar creates opportunities for product sales, supply arrangements and project-based product packages.

By integrating product selection earlier in the design process, we aim to improve coordination between the building, the interior and the customer's overall budget.

03 — COMMERCIAL FIT-OUT

Functional spaces for businesses.

We support businesses seeking to create, upgrade or adapt their premises.

Target markets include offices, retail stores, hospitality venues, medical environments and other commercial spaces.

Depending on the project, services may involve space planning, design coordination, product supply, construction and fit-out delivery.

Revenue may come from project contracts, product supply and other agreed services.

04 — FINANCE SUPPORT

Helping customers explore their options.

Property purchases and building projects often require careful financial planning. NOVOHOME can help customers identify relevant financial considerations and, where appropriate, connect them with suitable finance professionals.

This creates a complementary service around the property journey without making finance approval a condition of the building or product offering.

Any lending, financial advice or finance-arranging activity must be undertaken by appropriately authorised parties where required. Referral or other commercial arrangements will depend on the applicable regulatory requirements and agreed terms.

05 — PARTNERSHIPS & FRANCHISE

Expanding through collaboration.

NOVOHOME can develop its market presence through selected business partnerships, supplier relationships and franchise opportunities.

Potential models include:

• Franchise opportunities for qualified operators

• Preferred supplier and product partnerships

• Local design and build partnerships

• Regional sales and service networks

• Collaborative project delivery arrangements

A structured partnership model can help extend market reach while maintaining consistent brand positioning, operating standards and customer expectations.

HOW THE BUSINESS MODEL CONNECTS

NOVOHOME is designed around the relationship between the customer, the project and the products required to complete it.

01 — ATTRACT

Customers discover NOVOHOME through home designs, property opportunities, showhomes, product categories, commercial services and referral networks.

02 — UNDERSTAND

We identify the customer's objectives, budget, site conditions, product preferences and project requirements.

03 — DESIGN

The project scope and design direction are developed, with relevant products and materials considered early in the process.

04 — DELIVER

The agreed building, fit-out or product supply services are coordinated in line with the relevant contracts and responsibilities.

05 — EXTEND THE RELATIONSHIP

Customers may return for additional projects, furniture, interior upgrades or other relevant services. Satisfied customers and business partners can also contribute to referrals and future opportunities.

AN INTEGRATED CUSTOMER EXPERIENCE

The central advantage of NOVOHOME is the ability to connect different parts of a property project through one coordinated customer journey.

For example, a customer planning a new home may explore a design, select cabinetry and flooring, coordinate furniture and consider potential finance options through relevant professionals.

A commercial customer may require space planning, fit-out construction, cabinetry, furniture and lighting within one broader project brief.

By connecting these requirements, NOVOHOME can identify opportunities to improve coordination, support product sales and develop longer-term customer relationships.

The aim is not simply to offer more services. It is to make the relationship between those services more useful to the customer.

A SCALABLE PLATFORM

NOVOHOME's business model is designed to support growth through a combination of direct project delivery, product distribution, supplier partnerships and potential franchise expansion.

A scalable structure depends on clear operating processes, reliable supply chains, defined service standards, sound project controls and disciplined financial management.

As the business develops, the model can be adapted to different customer segments and regional markets while maintaining a consistent brand promise.

OUR LONG-TERM VISION

We see NOVOHOME as more than a home builder or an interior product supplier.

Our vision is to create a connected platform that brings together the spaces people build, the products they use and the services that support their property journey.

By combining practical delivery with complementary products and partnerships, NOVOHOME aims to build a sustainable business that creates value for customers and supports long-term growth.

One platform. Connected services. Built for lasting value.

NOVOHOME, BUILT FOR LIFE.